Privacy Policy for HeliYatra IRCTC
Effective Date: 27/04/2026
At HeliYatra IRCTC, we value the privacy of our users and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you access our website, https://heliyatrairctc.online. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Personal Identification Information: Name, email address, phone number, and any other details you provide voluntarily through forms or communications.
- Usage Data: Information such as your IP address, browser type, device type, and browsing behavior on our site. This helps us improve the user experience and site functionality.
- Cookies and Tracking Technologies: We may use cookies and other tracking technologies to analyze how our site is used and improve its performance.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide you with travel guidance, package information, and customer support services.
- To respond to your inquiries and offer personalized assistance.
- To improve our website's functionality and content based on user preferences and feedback.
- To send you updates, promotional materials, and information about our services (you can opt-out of these communications at any time).
3. No Affiliation with IRCTC
Please note that we are not affiliated with IRCTC. Our website provides guidance and directs users to the official IRCTC portal for ticket bookings and other services. We do not offer any verification system and our services are independent.
4. Data Protection and Security
We implement reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Third-Party Links
Our website may contain links to third-party websites, including the official IRCTC portal. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.
7. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to legal requirements.
- Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails you receive.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: kedarnath@heliyatrairctc.online
- Phone: +91 7292976680
- Website: https://heliyatrairctc.online
